Advice

Advice

Taking care of your fireplace after it has been installed:
  • Break in your new fireplace by initially lighting  three or four small fires, using the correct fuel.
  • Use a fireguard at all times, if you have children, elderly or inform people nearby
  • Never leave an open fire unattened, without an effective spark guard in position.
  • When your fire is in operation, keep combustibles away from all hot surfaces.
  • For safe and efficient operation, your fireplace should be regularly maintained.
  • Get your chimney professionally swept at frequent intervals, with rods and brushes.
  • Fit an approved smoke alarm in your home.
Taking care of your Solid Fuel Fire:
  • Never start your fire with liquid fire starters
  • Aim for a gradual build-up of heat and smoke.
  • Don't overload your fire - if you do, burning coals or logs could roll out.
  • Never use wet or green wood.
  • Keep the base of the fireplace free of excessive ash accumulation.
  • Adding a handful of salt to your fire occasionally will help prevent the build up of soot, whilst also adding colour to your fire.
Taking care of your Gas Fire:
  • Make sure that your fan, motors, burners and circulating air passageways are kept clean.
  • Coal or log effects should not be packed together too tightly.
  • If the flame goes out, wait before attempting to relight the fire. Check your manufacturers' instructions - but many recommend waiting five minutes.

    Indications of a malfunction or that a service is required, include:
  • Pilot light outages
  • Booming noises on ignition
  • Delayed start up
  • Excessive build up of soot or corrosion
  • A gas smell or a sharp ordour. Call your Gas supplier immediately